When it comes to deploying AI for customer support, speed matters. Complexity shouldn't slow you down—and with Implicit, it doesn't. Our onboarding process is designed to move fast, deliver real results in days (not months), and give your support teams a serious upgrade from day one.

Here’s what your first 10 days with Implicit will look like—and why it’s a game-changer.

Today: Upload, Align, Activate

Set the foundation.

You’ll kick things off by identifying your primary use case, whether that’s a support copilot for agents, a self-service experience for customers, or both. Then, simply upload your documents and product catalog, and let Implicit’s AI start benchmarking accuracy right away.

• Use case alignment
  
• Document ingestion
  
• First round of accuracy benchmarking
  

Day 1: Tune for Precision

Level up accuracy.

You’re not just tossing your docs into a black box. By Day 1, you’ll refine your taxonomy, add more materials, and define the ideal user experience goals. Implicit quickly adapts to your knowledge environment — and begins learning fast.

• 98% accuracy on benchmark questions
  
• Feedback from early chatbot use
  
• Refined structure for smarter answers
  

Day 5: Soft Launch, Smart Learnings

Launch and learn.

By Day 5, you're not in pilot mode — you’re in production with your first business unit. You’ll upload edge cases, broaden your benchmark questions, and hit near-perfect accuracy.

• Soft launch to live agents
  
• Edge case handling
  
• 99% accuracy on core questions
  

Day 10: Go Big

Unleash full power.

In just 10 days, you can fully launch Implicit across your support org. Copilot or self-service (or both) are live. Edge case handling is dialed in. Accuracy is now at 99.5% — and your customers and agents notice.

• Full rollout across teams
  
• Self-service support deployed
  
• 99.5% accuracy on benchmark + 98% on edge cases
  

Why It Matters: Speed, Precision, and Flexibility

• Faster Speed to Value
  Traditional knowledge management deployments drag on for months, or more. With Implicit, you're seeing ROI by Day 5 and full rollout by Day 10. That’s value in days, not quarters.
  
  
• High Accuracy, Fast
  Implicit is purpose-built for technical product support. Our platform hits 98–99.5% accuracy on your real, product-specific benchmark questions — in just days. No retraining. No custom dev work. Just results.
  
  
• Flexible Use Cases
  Whether you're enhancing agents with an AI copilot, empowering customers with self-service, or combining both, Implicit adapts to your workflows — not the other way around.
  
  

Ready to See It in Action?

If your team is tired of waiting on long AI implementations that overpromise and underdeliver, it’s time to try something faster, smarter, and purpose-built for complex product support.

Your first 10 days with Implicit? They’re just the beginning.

Book your demo now 🚀